Terms of Use
Terms of use for Hawaii Water Damage Pros. Phone-based referrals for Hawaii homeowners.
Effective date: 2026-09-30. By using https://hawaiiwaterdamage.pro or calling (888) 217-5329, you agree to these terms.
Service description
Hawaii Water Damage Pros provides information and phone-based connections to independent restoration contractors in Hawaii. We do not perform restoration work ourselves and do not guarantee contractor availability, pricing or outcomes.
Your responsibilities
You are responsible for describing conditions accurately, granting contractors access as needed, and verifying that any contractor you hire holds required licenses and insurance for the work. Turn off water and power to affected areas only when safe to do so.
No emergency guarantee
Same-day and 24/7 requests depend on provider participation, location, staffing and demand. Availability varies by market and capacity.
Limitation of liability
To the fullest extent allowed by law, Hawaii Water Damage Pros is not liable for damages arising from contractor work, site use, or delays. Any dispute is governed by the laws of the State of Hawaii.
Contractor Relationship
Any repair agreement is strictly between you and the independent contractor who performs the work. Scope, pricing, scheduling and warranties come from that contractor in writing. We encourage comparing the written scope against visible damage and asking how moisture will be verified with meters before walls are closed.
Safety
Water near electricity, sagging ceilings and sewage contact can cause serious harm. Leave unsafe areas, keep children and pets away from standing water, and follow technician guidance on power and access. Shutoffs should only be handled when clearly safe.
Site Content
Guides on this site explain general Hawaii conditions such as tropical rainfall, humidity and slab construction. They are educational, not a substitute for on-site assessment. Conditions vary by island, building age and materials.
Changes
These terms may be updated with a new effective date. Continued use after updates constitutes acceptance.
By calling, you confirm you are authorized to request service for the property described. Tenants should notify owners promptly and share contractor instructions. Payment, if any work is authorized, is strictly between you and the contractor under terms you approve in writing. Keep copies of authorizations, scope notes and completion readings alongside your lease or ownership records.
When in doubt, call early at the number above. Describe the water source, the rooms affected, and any safety concerns such as power exposure or sewage odor. Crews serving Honolulu, Hawaii, Maui and Kauai counties run day and night, and early documentation with photos plus moisture notes supports smoother repairs and clearer insurance conversations across the islands.